Refund policy

TO START A RETURN OR EXCHANGE, CLICK HERE. 

NEW YORK IS MY BOYFRIEND™ OFFERS RETURNS ON ALL FULL PRICE MERCHANDISE FOR U.S. CUSTOMERS WITHIN 30 DAYS OF THE ORDER PLACEMENT. ALL RETURNS MUST BE SHIPPED BACK TO US WITHIN 14 DAYS OF THE REQUEST APPROVAL.

IF YOU PURCHASE OUR RETURN SERVICE VIA REDO AT CHECKOUT WITH YOUR ORDER, ANY RETURN AND SHIPPING WILL BE FREE. 

PLEASE NOTE IF NOT, THE SHIPPING COST FOR THE RETURN IS DEDUCTED FROM YOUR ORDER TOTAL. PLEASE ENSURE ANY ITEMS THAT YOU ARE RETURNING ARE UNUSED AND SENT BACK IN THE ORIGINAL PACKAGING. IF THE ITEM IS NOT SENT BACK IN NEW CONDITION, WE WILL NOT BE ABLE TO ACCEPT THE RETURN AND IT WILL BE SENT BACK TO THE CUSTOMER. IMPERIAL SPORTING CLUB RESERVES THE RIGHT TO REFUSE RETURNS THAT DO NOT MEET OUR RETURN REQUIREMENTS. TO INITIATE A RETURN, PLEASE REFER TO YOUR ORDER CONFIRMATION EMAIL. YOU WILL BE ABLE TO SPECIFY WHAT ITEM(S) YOU ARE RETURNING AND WILL BE ABLE TO PRINT A UPS GROUND LABEL.

PLEASE PREPARE YOUR RETURN IN ORIGINAL PACKAGING AND BOX. ONCE YOUR RETURN IS PREPARED, YOU CAN DROP IT AT ANY UPS LOCATION. ALL RETURNS ARE SHIPPED BACK TO OUR WAREHOUSE VIA USPS GROUND TO OUR WAREHOUSE IN NEW JERSEY. PLEASE ALLOW 1-2 WEEKS FOR YOUR RETURN TO ARRIVE. DELIVERY DATES MAY VARY DEPENDING ON WHERE YOU ARE SHIPPING YOUR RETURN FROM. YOU WILL RECEIVE SHIPPING UPDATES ON YOUR RETURN. ONCE YOUR RETURN IS DELIVERED, PLEASE ALLOW 2-3 BUSINESS DAYS TO INSPECT AND PROCESS THE RETURN. ONCE YOUR RETURN IS PROCESSED, YOU WILL RECEIVE AN EMAIL NOTIFICATION CONFIRMING YOUR REFUND. 

PLEASE ALLOW 5-7 BUSINESS DAYS FOR THE REFUND TO SHOW ON YOUR ORIGINAL FORM OF PAYMENT ONCE YOUR RETURN IS RECEIVED.